We aim to dispatch all items THE DAY the order is received. If your order comes after we have closed we will dispatch the next working day. e.g. if you place your order on Sunday we will ship the item on Tuesday (as per our opening hours).
OUR OPENING HOURS ARE;
SUNDAY - CLOSED
MONDAY - CLOSED
TUESDAY - 10-5PM
THURSDAY - APPOINTEMENTS ONLY
FRIDAY - 10 - 5PM
We offer 3 delivery options at Cerys' Closet
1st Class Signed for Delivery, Royal Mail
This option to UK Mainland is £6.50 and will be dispatched the same day, Royal Mail advises 1 day for delivery depending on the time of year.
2nd Class Signed for Delivery, Royal Mail
This option to UK Mainland is £3.95 and will be dispatched the same day, Royal Mail advises 2-3 days for delivery depending on the time of year.
Royal Mail Special Delivery by 1pm - MAINLAND UK
This service is £11.00 and guarantees the parcel will be delivered the following day before 1pm.
IT IS THE BUYERS RESPONSIBILITY TO MAKE SURE THAT THE ADDRESS IS CORRECT EITHER ON THE WEBSITE OR PAYPAL.
Click and Collect
THIS IS ONLY TO BE USED FOR COLLECTION FROM OUR RETAIL STORE IN SOUTH WALES
6, Commercial Street, Kenfig Hill, CF33 6DL
Should you choose this option but live outside of the area it may delay your item being shipped, we will automatically email you for payment of shipping to be made.
Shipping Outside of the UK
All items are dispatched the next working day (we are closed Mondays so any orders placed on the weekend will be dispatched Tuesday)
They are sent Royal Mail Tracked and Signed for at a flat rate to £12.50*. The delivery time will vary between 5-10 working days.
*up to 2kg, anything above 2kg and we will contact you via email after your order to discuss price and additional payment.
WORLDWIDE SHIPPING IS AVAILABLE - PRICE ON REQUEST. PLEASE EMAIL US xxx
*** At Cerys' Closet we do our best to ensure our shipping prices are calculated correctly, however shipping pricing errors may occur when ordering more than one pair of shoes. We have tried our utmost to ensure this doesn't happen, but with international postage it may still happen. Should a pricing error occur, we shall contact the customer to discuss the issue. Should the customer not be willing to pay the additional postage charges, it is Cerys' Closet Ltd's right to cancel and refund the order.