Cookie and Privacy Policy

Privacy Policy

Information that is collected

Upon registering for an account, purchasing from us, opting to receive our newsletters or checking out as a guest on our site the following information is collected:

  • Names and addresses
  • Contact information – including email addresses
  • Demographic information such as postcodes, preferences and interests
  • Other information relevant to customer surveys and/or offers

How do you use the information?

Please note that at Cerys' Closet we ensure that all information gathered is stored securely. We will not disclose information about our customers to third parties unless it is providing a service to you – e.g. arranging for a delivery of your order, carrying out credit and other security checks and for customer research purposes.

We require this information to understand customer requirements and to constantly improve our service, this allows us to provide a better shopping experience for you the customer.

The information gathered is used for:

  • Improve/ personalise your shopping experience and our products and services
  • Internal record keeping
  • Process transactions through secure gateways
  • To notify you of changes to our Website
  • Periodically sending promotional emails regarding new products, special offers or other information which we think will be of interest to our customers, using the email addresses provided.

How do you keep our data secure?

At Cerys' Closet we are devoted to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place that will safeguard and secure the information collected online. Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety. After a transaction, your private information (credit card details etc.) will not be stored on our servers.

Will our information be shared?

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

Where we are legally required by law to disclose your personal information.

To further fraud protection and reduce the risk of fraud.

We may provide data to trusted third parties who help in terms of the operation of our website e.g using third parties to collect conversion tracking data and providing our services to you as long as there is an agreement to keep information confidential.

Cookies

What are Cookies?

Cookies are small files that need permission to be saved to the user's computer hard drive that track, save and store information about the user's interactions and usage of our website. This allows our website, through its server to provide the users with a tailored experience. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Should you wish to deny the use and saving of cookies from this website on your computer hard drive you should take necessary steps within your web browsers security settings to block all cookies from this website and its external serving vendors.

This policy will be updated periodically and you will be notified of any changes made.